Smart Lights & Plugs

Your smart plug won’t turn on, turn off or stay in the state you choose? Find out whether the problem is the plug, appliance, Wi-Fi or an automation.

Your smart plug has power but won’t respond to app commands? Find out whether the problem is with Wi-Fi, the app, automations or the plug itself.

If your Smart Plug is offline, the device may still have power and even respond to its physical button, but the app can’t control it. Sometimes the plug goes offline after working normally for weeks; other times it happens immediately after a router restart, Wi-Fi change or power outage. The important thing is to figure…

Having trouble connecting a smart plug to Wi-Fi? Check pairing mode, your phone’s network, Wi-Fi compatibility, signal strength and router settings.