Fire TV Stick stuck on the Amazon or Fire TV logo? Work through these troubleshooting steps to check power, connections, overheating and startup problems before considering a factory reset.
Fire TV apps not loading, opening, or repeatedly crashing? Use these troubleshooting steps to diagnose app, network, cache, storage, and Fire TV software problems.
Fire TV Stick keeps restarting by itself or getting stuck in a reboot loop? Work through these troubleshooting steps to check power, cables, overheating, software, apps and the Fire TV Stick itself.
Fire TV Stick showing No Signal, a black screen, or nothing on your TV? Use these troubleshooting steps to check the HDMI input, power, display settings and Fire TV Stick itself.
Fire TV Stick Home Screen not loading, frozen, blank, or showing “Home is Currently Unavailable”? Use these diagnostic steps to identify the cause and fix it.
Fire TV remote not working? First identify whether the problem is power, pairing, the Fire TV itself or only the TV-control buttons. Then follow the right fix.
Fire TV Stick not connecting to Wi-Fi? First identify whether it can’t find your network, won’t connect, has lost internet access or keeps dropping the connection. Then follow the right fix.