Printers

If your HP printer won’t scan, identify whether the problem is the scanner, connection, HP app, software or computer setup.

If your HP printer has a paper jam, learn where to look, how to clear stuck or torn paper and how to prevent the problem from returning.

If your HP printer is printing slowly, find out whether print settings, paper, network conditions, documents or software are causing the delay.

If your HP printer is producing blank pages, identify whether the problem is ink, toner, cartridges, printheads, settings or the document.

If your computer cannot detect an HP printer, identify whether the problem is USB, Wi-Fi, drivers, software or the printer itself.

If your HP printer won’t connect to Wi-Fi, identify whether the problem is the network, password, signal, setup mode or router.

If your HP printer is offline, check the network, router, Wi-Fi signal and printer configuration to restore the connection.

If your HP printer isn’t printing, identify whether the problem is the queue, connection, printer status, paper, supplies or software.